FAQs | Shipping, Returns & Print Care
Thank you so much for taking the time to browse the site, and we hope that you find what you are looking for.
If you don't then please do not hesitate to contact us with your suggestions.
All of your messages are read and new prints are being added on a regular basis, so be sure to check back from time to time. Hopefully the following will answer any questions you may have.
Tell me more about the prints
All of the prints are printed on 200gsm museum quality paper, using archival quality inks with durability and fade resistance, to ensure a perfect long lasting piece.
Frames are NOT included but the available print sizes are designed to fit standard frames from major retailers.
Can I have a print size other than the ones available?
Of course!
If you wish to have a print size that is not available in the store then please contact us at
Is worldwide shipping really free?
Add a touch of class to your walls with this modern retro movie print, fitting for any film lover and vintage decor enthusiast. The iconic film is front and centre in this print, mixed with a minimalist and vintage inspired twist that will make any home or office unique and one of a kind.
– High quality retro movie print featuring this classic film
– Various sizes to fit the intended decor
– Printed on 200gsm museum quality paper for bright colours and a long life
– Perfect for your home, office or as a unique gift for that movie enthusiast in your life
– Great for any room, this print brings in a hint of timeless allure and refinement.
– Ready to frame and hang; add character to a room in an instant
PLEASE NOTE:
Each print arrives ready to frame but please note that frames are not included in your order.
The colours may vary slightly depending on your device screen.
We use optimized images on our website to ensure fast loading times, so they may appear lower in resolution compared to the detailed print you’ll receive.
Absolutely! We partner with a global fulfilment service that allows us to print your order at a facility close to you in 22 different countries, shipping it directly from there.
This means faster delivery, and the price you see already includes shipping costs. Plus, you won’t have to worry about customs or import charges.
If you need your order quickly, just drop us a message before you make a purchase. We may be able to provide express options for an extra charge.
How long will it take to receive my order?
It can take from around 1-2 weeks to be delivered, dependant on your location and your local delivery service.
On average, based on previous orders, orders in the UK take up to a week and international orders take 1-2 weeks, maybe sooner. All orders can be tracked via a link which is sent to you upon dispatch.
Is it safe to enter my card details on your website?
Absolutely! Your security is our top priority. We use industry standard encryption and secure payment gateways to keep your card details safe at all times.
Rest assured, your information is never stored on our servers, and we don’t share your payment details with anyone else.
So go ahead and shop with confidence, knowing your data is in good hands with us.
What is your returns policy?
If you buy something and wish to return it please do so within 14 days of receiving it.
To arrange a return please contact us.
Returns shall only be accepted if the product is received undamaged and in the original packaging. The cost of returning the product shall be your responsibility. You will also be responsible for ensuring the product is packaged and posted appropriately. We cannot be held responsible for the loss of or damage to any returned product.
Upon receipt of the returned goods we will refund your initial payment within 7 days (minus the original cost of postage).
If your order arrives damaged then please contact us and we will arrange a replacement.
Colours & print care
Due to variations in the printing process and the calibration of individual screens, we can’t guarantee that colours will appear exactly as shown on the website, although every effort is taken to get the best possible results.
Avoid hanging in direct sunlight for maximum longevity and to avoid fading over time.
What is your privacy policy?
We are committed to protecting and safeguarding your personal data. Your privacy is important to us, which is why we are updating our Privacy Policy in order to meet the new European data protection law, known as the General Data Protection Regulation (GDPR) which came into effect on 25th May 2018.
Our Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from reelretroprints.com
Personal Information Collected
When we talk about ‘Personal Information’ in this Privacy Policy, we are talking both about Order Information and Device Information .
Order Information
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information and email address. We refer to this information as ‘Order Information’.
We use the Order Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, proving and providing you with order confirmations and receipts and providing refunds).
Additionally, we use this Order Information to:
– Communicate with you about the progress of your order
– Screen orders for potential risk or fraud
Device Information
When you visit the Site, we also automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as ‘Device Information’.
We collect Device Information using the following technologies:
– ‘Cookies’ are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– ‘Log files’ track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– ‘Web beacons’, ‘tags’, and ‘pixels’ are electronic files used to record information about how you browse the Site.
Sharing Your Personal Information
We will never sell your personal data to another company. We do however share your Personal Information with third parties to help fulfil your order and to communicate to you, as described above.
Finally, We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect my rights.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Data Retention
When you place an order through the Site, We will maintain your Order Information for our records unless and until you ask us to delete this information.
